Infrastructure
Telecommunications

Austin provides a rich communications infrastructure that can carry enterprise information whether your firm has 20 employees or 20,000 employees. Whether your employees work at home, are on the road or at your premises, Austin provides a seamless communications network to ensure that your information reaches its destination across town or across the country.

True to Austin’s reputation as a technology center, businesses can rely on sophisticated and reliable information technologies to maintain a competitive advantage. Over 1,000 technical professionals maintain a network spanning more than 130,000 miles of fiber in Austin’s Silicon Hills.

Greater Austin enjoys one of the world’s most advanced, robust, and redundant telecommunications networks. Unique characteristics include:

  • Multiple national and regional fiber backbone providers, protected by SONET rings and Ethernet network architecture, including digital access control, connecting all 23 central offices in Austin. Fiber is virtually universal in all routes to customers. Fiber optic connections are available to most major buildings and industrial sites.
  • Central offices are equipped with digital switches featuring the latest generic software, signaling system 7 control, and a full array of services throughout the metropolitan area, i.e., ISDN, frame relay, switched digital data, DSL, high band width, etc.
  • The newest digital-age services such as Asymmetric Digital Subscriber Line (ADSL) and Multi-Protocol Label Switching (MPLS) capability which is used to prioritize Internet traffic for avoidance of congestion and failures.
  • Austin is home to AT&T Laboratories, the technology applications R&D arm of AT&T.
  • A large pool of telecommunications professionals, knowledge workers, and experienced data center and call center workers is available in the Greater Austin Area.
  • AT&T, CenturyLink, and Grande Communications are the primary providers in the Austin area. However, numerous competitive local exchange carriers also provide services in the area.
utilities
Regional Utility Companies
Austin Energy
This publicly-owned utility serves Austin and several other smaller municipalities in Travis and Williamson Counties.
Bastrop Power & Light
This publicly-owned utility serves Bastrop in Bastrop County.
Bluebonnet Electric Cooperative
Bluebonnet serves parts of Bastrop, Caldwell, Hays, Travis and Williamson Counties.
City of Lockhart
This publicly-owned utility serves Lockhart in Caldwell County.
Georgetown Utilities Systems
This publicly-owned utility serves Georgetown in Williamson County.
Pedernales Electric Cooperative
Pedernales serves parts of Hays, Williamson and Travis Counties as well as a small part of Caldwell County.
San Marcos Electric Utility
This publicly-owned utility serves San Marcos in Hays County.
Oncor Electric Delivery Co.
Oncor, an investor-owned transmission and distribution utility, is certified to provide electric service to deregulated areas across the state. In the Austin area, Oncor serves customers in Round Rock, Taylor and Elgin in Williamson County, Pflugerville in Travis County, as well as parts of north Austin. Customers in deregulated areas choose among competitive retail electric providers. For businesses, shopping for electricity can be a negotiated purchase process, similar to the purchase of a large quantity of computers or wholesale materials for manufacturing or business operations. The Power to Choose website of the Public Utility Commission of Texas allows electric customers to compare providers and plan options.
transportation

Austin’s land and air transportation are favorable for materials distribution and business travel. Distribution takes advantage of the region’s location in Central Texas at the intersection of I-35 and a network of U.S. and state highways.

Three of the nation’s 10 largest cities – Houston, San Antonio and Dallas – are no more than three hours away. Laredo, a major port of entry from Mexico is four hours away. State Highway 130, one of several recently completed roadway improvement projects speeding goods and traffic flow through Austin, connects to I-35 north of Georgetown and to I-10 east of San Antonio.

In addition to I-35, running north-south through the center of the metro, and I-10, running east-west on the southern edge, Austin is served by four federal highways: U.S.-79, U.S.-90, U.S.-183, and U.S.-290.

air travel
public transit
commercial shipping